Indicators on telus billing support You Should Know
Indicators on telus billing support You Should Know
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All those brokers Performing versus Telus Rewards, instead of preserving the outdated loyal customers they make them go away to search for other company
• A friend who is usually a Telus customer confirmed me his plan particulars, and He's getting the same system for drastically significantly less without needing to invest in gadgets, which contradicts what Abdul advised me.
@chris14 I needed to clear up some inaccurate facts. We're going to maintenance TELUS owned downed strains at no cost. We're going to only remove the road wholly for design/renovation applications but there's a price concerned. We despatched you a private information in case you want to maneuver ahead with possibly circumstance.
How do I see that man or woman. I think I'm heading into a new billing cycle And that i are working in circles for months
• In my conversation with Juan from the loyalty team, I used to be falsely accused of currently being discriminatory Once i referenced another department, which was highly offensive and uncalled for. Juan later on apologized, stating the experience was totally unacceptable.
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• I spoke to multiple brokers, such as Maria and Regal, who couldn't deliver clarity or escalate my circumstance as requested.
I haven't been so disappointed with a firm. It is not possible to receive answers from Telus. My Monthly bill has actually been altered many moments since signing up with them a yr in the past after a promoter arrived to our door and drew us in with attractive features. She even stated Telus would purchase Shaw's contract penalty to move us around. I regret each Telus technical support individual 2nd of shifting. It takes up many of the afternoon to speak with a person at Telus. Hold instances estimate an hour or so only to get forwarded to an individual and put on maintain for one more hour. My deal settlement shows what my Monthly bill really should be but they arbitrarily modify my bill to one hundred.
Vehicle-suggest helps you rapidly slim down your search engine results by suggesting probable matches while you form.
Auto-counsel will help you immediately slim down your search engine results by suggesting achievable matches as you type.
Moreover, I was disconnected a number of moments when looking to speak with support and even left on hold with no resolution.
Be aware: if The subject is just not however protected by TELUS Specialist Messaging, you'll be presented which has a callback option.
Expert was quite handy. I had been finding quite discouraged as almost nothing appeared to be Performing. He walked me through the procedure with straightforward Recommendations. And it at last worked. Wonderful occupation!
I’ve by no means made use of this kind of service right before, but it absolutely was uncomplicated and really helpful. I realized that my concern was about to ruin my whole holiday, and also you virtually saved me.